Category Archives: Stakeholders


In my experience in running dozens of process tailoring workshops, over several years, with of teams of every shape size and experience level and in different organizations, the most recurring comment is that the workshops “revealed all kinds of options Read more…


A stakeholder is someone who is materially impacted by the outcome of the solution.  In this regard, the stakeholder is clearly more than an end-user: A stakeholder could be a direct user, indirect user, manager of users, senior manager, operations Read more…

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